Engines failing to start in us-east-1

Incident Report for Firebolt

Resolved

The AWS issue has been resolved and any engine that was stuck will start up shortly. You may execute engine start ups and restarts in us-east-1 again. We appreciate your patience on this issue.

Posted Apr 19, 2022 - 18:04 UTC

Monitoring

AWS has issued a message as of 8:39am PDT stating they are having issues with all engines in us-east-1 and have identified and are working to fix the root of the issue. We will continue to monitor the AWS event and ensure we are operational asap.

Posted Apr 19, 2022 - 15:46 UTC

Investigating

Hello - we are experiencing issues provisioning engines in us-east-1. Please do not stop/restart existing engines during this time. We are actively investigating and will update with an ETA on the fix shortly.

Posted Apr 19, 2022 - 15:18 UTC

This incident affected: Firebolt Components (Engines).