Signing in to Firebolt may fail

Incident Report for Firebolt

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 02:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2021 - 21:06 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 31, 2021 - 20:57 UTC

Update

We have isolated the issue to networking issues with our cloud provider. We hope to quickly restore services after the networking issues are resolved.

Posted Aug 31, 2021 - 20:08 UTC

Identified

Signing in to Firebolt may fail due to issues with 3rd party provider.

Posted Aug 31, 2021 - 18:49 UTC

This incident affected: Firebolt Components (Web Application, Engines) and AWS (AWS ec2-us-east-2).