All Systems Operational

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On this page, we publish in real-time the operational status of our systems as well as descriptions of historical incidents. If you are experiencing an operational issue with our services please inform us at support@firebolt.io.

Uptime over the past 90 days. View historical uptime.
Firebolt Components Operational
90 days ago
99.97 % uptime
Today
Web Application Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.95 % uptime
Today
Engines Operational
90 days ago
99.97 % uptime
Today
Databases Operational
90 days ago
100.0 % uptime
Today
Tenant Account Creation Operational
90 days ago
99.98 % uptime
Today
AWS Operational
EC2 Operational
S3 Operational
Auto Scaling Group (ASG) Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS ec2-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Unable to Start Engines in 2.0
Resolved - We've performed a rollback and engines are starting successfully now. The issue was resolved at 19:15 UTC. We apologize for this temporary outage. Services are now fully operational. Please reach out if you experience any further issues.
Mar 26, 19:18 UTC
Investigating - We are currently experiencing an unplanned service outage affecting all regions. As of 19:00 UTC, you may encounter difficulties starting engines in our FB 2.0 environment. Our engineering team is actively working to resolve the issue as quickly as possible.
We will provide updates on our Statuspage at least every 15 minutes. Thank you for your patience and understanding.
Mar 26, 19:15 UTC
Mar 25, 2025
Login flow experiencing interruption in some regions
Resolved - This incident has been resolved.
Mar 25, 21:57 UTC
Update - Auth0 has indicated all systems are operational. You should now be able to resume logins and authentication without interruption. Thank you for your patience.
Mar 25, 19:20 UTC
Update - Auth0 has partially recovered services. You may be able to resume logins/ authentications, however there may still be intermittent errors. We will post here when all services have been 100% recovered.
Mar 25, 18:56 UTC
Update - For users currently on V1 of Firebolt, your authentication should not be affected.

Auth0 has advised they have identified the root cause and are working on a remediation.
Mar 25, 18:32 UTC
Update - We are continuing to investigate this issue.
Mar 25, 18:21 UTC
Investigating - Due to an Auth0 incident, we are experiencing an interruption to logins (possibly including programmatic access such as service accounts) if the user's token has expired. We will update as we have more information.
Mar 25, 18:21 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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